Introduction

Reloadable card ordering allows you to order one or many reloadable physical prepaid cards at the same time.

Ordering Reloadable Cards

You can order reloadable prepaid cards using the following ordering APIs:

When ordering reloadble cards, the recipient id becomes a required field. See Bulk Personalized Prepaid and Individual Personalized Prepaid for more information.

Adding Funds to Reloadable Cards

You can add funding to your reloadable cards using the SubmitFunding API.

Method	Service	API	Type
POST	rewardsOrderProcessing	submitFunding → Explore	Hybrid synchronous/asynchronous based on millisecondToWait parameter.

URI: https://apipp.blackhawknetwork.com/rewardsOrderProcessing/v1/submitFunding

HTTP Header

The parameters below can be included in the header of the request:

Parameter	Description	Type	Required	Default Value
`MerchantId`	The Merchant ID (MID) is a string identifier provided to you by your account manager that varies based on the product type you are ordering.	String	Yes	None
`RequestId`	A unique identifier for each order provided by you (the caller). The requestId value must be unique for each request and can have a maximum of 50 characters.	String	Yes	None
`millisecondsToWait`	Provide a value between 0 and 30000 to indicate how long your application or service will wait for a response. Once this time is exceeded, the request will become asynchronous.The recommended value is 15000 (15 seconds).	Integer	No	2000

Your header may look similar to the following example:

Content-Type: application/json
merchantId: 60300004707
requestId: 2019-08-22T09:04:11-0600
millisecondsToWait: 30000

Body Parameters

The parameters below can be included in the body of the request:

Parameter	Description	Type	Required	Allowed Values
`clientProgramNumber`	The client program number supplied by your Account Manager for the program you are placing your order under.	Integer	Yes	Must be a valid client program number / quote number assigned to you.
`financialAccountId`	The financial account ID (FAID) specifies the financial account associated with your sub-organization to be used for the order. When a value is provided for `financialAccountId,` the `paymentType` attribute is required. A value for `financialAccountId` only needs to be provided when there are multiple financial accounts setup for a sub-organization. Your Implementation Project Manager or Account Manager will direct when you need to provide a value in this field.	String	No	Must match a valid financial account ID configured for your sub-organization.
`poNumber`	PO numbers must be 50 characters or less.	String	No	Digits 0-9, alpha (a-z, A-Z), space, period and hyphen.
`paymentType`	The type of payment you wish to use. Choose one the following values: ACH_DEBIT BANK_TRANSFER DRAW_DOWN Note: The payment type value provided must match one of the payment types setup on the client program you are placing an order in or your order request will be rejected.	String	No
`thirdPartyInfo`	Allows you to send end-client information needed for compliance with state and federal regulations.See Providing the Third Party Information for more information about the parameters in `thirdPartyInfo`.	Array of objects	No
`orderDetails`	The products and quantities you wish to order.See Providing the Order Details for more information about the parameters in `orderDetails`.	Array of objects	Yes

Providing the Third Party Information

Parameter	Description	Type	Required	Allowed Values
`address`	Specifies the delivery address for the recipient.See Address Object for more information about the parameters in `address`.	Object	Yes	Valid Address Object.
`taxId`	A valid taxpayer identification number.Must be a 9-digit number.	String	Yes

Address Object

Parameter	Description	Type	Required	Allowed Values
`company`	A name or description of the recipient company. Must be 60 characters or less.	String	No
`contact`	A recipient contact name or information.	String	No
`line1`	The first line of the recipient's address. This must be 35 characters or less.	String	No	Digits 0-9, alpha (a-z, A-Z), space, period. comma, hyphen, forward slash (/), and apostrophe.
`line2`	Second line of the recipient's address. This must be 35 characters or less.	String	No	Digits 0-9, alpha (a-z, A-Z), space, period. comma, hyphen, forward slash (/), and apostrophe.
`line3`	Use this field to specify an "Attention To:" line. Must be 35 characters or less.	String	No	Digits 0-9, alpha (a-z, A-Z), space, period. comma, hyphen, forward slash (/), colon and apostrophe.
`city`	The recipient's city. Must be 30 characters or less.	String	Yes	Digits 0-9, alpha (a-z, A-Z), space, period, hyphen and apostrophe.
`region`	The recipient address region must be a valid 2-character uppercase abbreviation for a U.S. state, territory, or military base; a Canadian province; or contain an international region less than 36 characters.	String	Yes	See Accepted Region Abbreviations by Country Code for more information.
`postalCode`	The recipient postal code must be 10 characters or less.	String	Yes	Digits 0-9 and alpha (a-z, A-Z).For US addresses this must include the five digit US ZIP Code only.
`postalCodeExt`	The recipient postal code extension must be 4 characters or less.	String	No	Digits 0-9
`country`	The recipient country must be the 3 character alphabetic ISO code corresponding to the country.	String	Yes	Three character alphabetic ISO code corresponding to the country.

With the third party information your JSON may look similar to the example:

"thirdPartyInfo": {
          "address": {
               "company": "Acme Inc. ",
               "contact": "Jane Smith",
               "line1": "300 Alphabet Drive",
               "line2": "string",
               "line3": "string",
               "city": "Detroit",
               "region": "MI",
               "postalCode": "40084",
               "postalCodeExt": "0001",
               "country": "USA"
          },
          "taxId": "123456789"
     }

Providing the Order Details

Parameter	Description	Type	Required	Allowed Values
`clientRefId`	Unique client reference to identify duplicates. Must be 30 characters or less.	String	No	Digits 0-9, alpha (a-z, A-Z), space, period, comma, hyphen, forward slash (/) and apostrophe.
`recipient`	Contains the `id` parameter. The recipient `id` must be 30 characters or less.	Object	Yes	Valid Recipient Object
`amount`	Specify the value of the gift card.	Number	Yes	Digits 0-9 and period.May not contain symbols and may have up to two digits after the decimal separator.Example: 25.00
`description`	Must be 40 characters or less.	String	No	Digits 0-9, alpha (a-z, A-Z), space and period.

With the order details object, your JSON may look similar to the following example:

"orderDetails": [{
    "clientRefId": "3465125692",
    "recipient": {
        "id": "6582"
    },
    "amount": 50
}

Submitting the Request for Funding

You can now submit the request to fund the reloadable card.

Your final JSON may look similar to the following example, with all the parameters filled:

{
     "clientProgramNumber": 95000915,
     "financialAccountId": "12345",
     "poNumber": "123456123456",
     "orderDetails": [
          {
               "recipient": {
                    "id": "6582"
               },
               "additionalInfo": {
                    "info1": "string",
                    "info2": "string",
                    "info3": "string",
                    "info4": "string",
                    "info5": "string"
               },
               "clientRefId": "3465125692",
               "amount": 50,
               "description": "Reloadable cards"
          }
     ],
     "thirdPartyInfo": {
          "address": {
               "company": "Acme Inc. ",
               "contact": "Jane Smith",
               "line1": "300 Alphabet Drive",
               "line2": "string",
               "line3": "string",
               "city": "Detroit",
               "region": "MI",
               "postalCode": "40084",
               "postalCodeExt": "0001",
               "country": "USA"
          },
          "taxId": "123456789"
     }	 
}

Responses

The API will return a response containing an HTTP status code in the header and a JSON object in the body. This response will tell us if the order was successful and if it has been completed or not.

The following table lists details about the possible responses for reloadable card orders:

HTTP Status Code	Description	Notes
201	Operation complete	The request has completed. In this case you will receive an order number.
202	Operation is in process	The request has not yet completed processing and you will not receive an order number. Your funding request will continue to process asynchronously. Please use the orderInfo API to check the status of your request.
400	Invalid request	Check the JSON error response provided in the `message` value. In most cases you will find the request had missing information or was formatted improperly.If you have any questions reach out to your Account Manager.
409	Conflict	The requestId provided in the header is a duplicate. Each request requires a unique requestId.
5XX	System Error	Blackhawk Network encountered an internal error trying to process your order. Reach out to your Account Manager for more information.

What to do if `isCompleted` is not `true`

This happens if the order is still processing and we have exceeded the millisecondsToWait value (or the maximum timeout of 30 seconds). In that case, the JSON in the response returned will indicate that the order has not yet completed and the current percent complete. For example we may see a response like this:

{
   "transactionId": "435LYTF8GAS6NCB3R9TLCXWY30",
   "isCompleted": false,
   "percentComplete": 66,
   "success": false
}

When this happens the transaction becomes asynchronous. We need to wait some time and then make an HTTP GET request to orderInfo to see if the order has completed processing.

Next Steps When the Order has Completed Processing

Assuming our order was placed successfully we receive the following JSON in the response:

{
   "transactionId": "435LYTF8GAS6NCB3R9TLCXWY30",
   "isCompleted": true,
   "percentComplete": 100,
   "success": true,
   "orderNumber": "401087290"
}

This indicates the order request was successfully processed and the funds will be loaded onto the card.

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