Real-time eGift Orders

Introduction

Real-time ordering allows you to place single orders for eGifts quickly. You are limited to placing a single order at a time but the eGift is returned more quickly and skips our internal order batching process.

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Want to skip the details? Jump right to the full order JSON

With this option you will receive either the URL to the eGift, or the eGift code and associated information, that you can use to present in your own application experience.

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When using the real-time APIs you can order only one eGift at a time.

Placing the Order for URL or Code Delivery

To place the order we will be using submitRealTimeEgiftBulk.

Method

Service Name

Service Type

POST

submitRealTimeEgiftBulk → Explore

Hybrid synchronous/asynchronous based on millisecondToWait parameter.

From our application we need to send the following parameters in the HTTP header:

Parameter

Description

Type

Required

Default Value

merchantId

The Merchant ID (MID) is a string identifier, provided to you by your account manager that varies based on the product type you are ordering.

String

Yes

None

requestId

A unique identifier for each order provided by you (the caller). This identifier will be used during reconciliation and facilitates idempotence.

String

Yes

None

millisecondsToWait

Provide a value between 0 - 30000 to indicate how long your application or service will wait for a response. Once this time is exceeded the request will become asynchronous.

The required value is 15000 (15 seconds) or greater.

Integer

No

2000

SYNCHRONOUS_ONLY

Applies only to real-time orders against certain programs processed by Blackhawk Network.

NOTE: If the value is true and the order processing is not completed within the initial order request's millisecondsToWait time, then the order will be cancelled.

Boolean

No

false

In our example we will be sending the following values in the header:

Content-Type: application/json
merchantId: 60300003779
requestId: 2019-07-02T17:30:10-0500
millisecondsToWait: 30000
SYNCHRONOUS_ONLY: true

In the body of the POST request we need to send all the information needed to complete the order.

Parameter

Description

Type

Required

Allowed Values

clientProgramNumber

The client program number supplied by your Account Manager for the program you are placing your order under.

Integer

Yes

Must be a valid client program number / quote number assigned to you.

financialAccountId

The financial account ID (FAID) specifies the financial account associated with your sub-organization to be used for the order.

When a value is provided for the financialAccountId, the paymentType attribute is required.

A value for financialAccountId only needs to be provided when there are multiple financial accounts setup for a sub-organization. Your Implementation Project Manager or Account Manager will direct when you need to provide a value in this field.

String

No

The value provided must match a valid financial account ID configured for your sub-organization

paymentType

Specifies how you are going to pay for the order. This must be one of the specified allowed values.

String

Yes

ACH_DEBIT
DRAW_DOWN

orderDetails

The product you wish to order.

Object

Yes

returnCardNumberAndPIN

If you need the card number and pin returned this value must be set to "true". By default only the Blackhawk Network URL to the eGift is returned.

Boolean

No

true
false

poNumber

PO numbers must be 50 characters or less.

String

No

Digits 0-9, alpha (a-z, A-Z), space, period and hyphen.

Providing the Order Details for URL or Code Delivery

We will pass the details for the order in the orderDetails object:

Parameter

Description

Type

Required

Allowed Values

clientRefId

Unique client reference to identify duplicates. Must be 30 characters or less.

String

No

Digits 0-9, alpha (a-z, A-Z), space, period, comma, hyphen, forward slash (/) and apostrophe.

quantity

Must be 1 for real-time orders.

Integer

Yes

Digits 0-9

amount

Specify the value of the eGift. Note: Allowed values vary based on the merchant and eGift. For more information consult with your Account Manager.

Number

Yes

Digits 0-9 and period.

May not contain symbols and may have up to two digits after the decimal separator.

Example: 25.00

contentProvider

This identifier specifies which product you are ordering.

String

No

A valid content provider code as provided by your account manager or returned by the Catalog API.

In our example we're placing a single order for one $25 Best Buy® eGift, so our order details JSON will look like this:

{
    "clientRefId": "egift1",
    "quantity": "1",
    "amount": "25",
    "contentProvider": "BestBuy_eGift"
}

Submitting the Order

Now we will go ahead and put that information together to place our eGift order.

To do that we will make an HTTP POST request to https://apipp.blackhawknetwork.com/rewardsOrderProcessing/v1/submitRealTimeEgiftBulk, sending the header parameters as we outlined above, with the following JSON in the body of the request.

{
    "clientProgramNumber": "43251304",
    "paymentType": "ACH_DEBIT",
    "poNumber": "2345",
    "returnCardNumberAndPIN" : "false",
    "orderDetails": [{
        "clientRefId": "egift1",
        "quantity": "1",
        "amount": "25",
        "contentProvider": "BestBuy_eGift"
    }]
}

The API will return a response to us containing an HTTP status code in the header and a JSON object in the body. This response will tell us if the order was successful and if it has been completed or not.

The following HTTP status codes may be returned in the response header.

HTTP Status Code

Meaning

Notes

201

Operation Complete

If isCompleted is not equal to "true" and percentComplete is not 100 the order has not completed.

For real-time orders with SYNCHRONOUS_ONLY set as true you will not receive a 201 or 202 response if the order has not completed within the millisecondsToWait time. Instead the order will be canceled and you will receive a 4XX code.

202

Operation is in Process

If isCompleted is not equal to "true" and percentComplete is not 100 the order has not completed.

For real-time orders with SYNCHRONOUS_ONLY set as true you will not receive a 202 response if the order has not completed within the millisecondsToWait time. Instead the order will be canceled and you will receive a 504 status code.

4XX

Invalid Request

Check the JSON error response provided. In most cases you will find the request had missing information or was formatted improperly.
If you have any questions reach out to your Account Manager.

5XX

System Error

Blackhawk Network encountered an internal error trying to process your order. Reach out to your Account Manager for more information.

504

timeout

For real-time orders with SYNCHRONOUS_ONLY set as true you will not receive a 202 response if the order has not completed within the millisecondsToWait time. Instead the order will be canceled and you will receive a 504 status code.

Order has Completed Processing (URL or Code Delivery)

Assuming our order was placed successfully we will receive the eGift information directly in the JSON response.

{
   "transactionId": "435LYTF8GAS6NCB3R9TLCXWY30",
   "isCompleted": true,
   "percentComplete": 100,
   "success": true,
   "orderNumber": "401087978",
   "url":"https://egiftpp.blackhawknetwork.com/egift?tid=657Q0RGVTJTZKC50AW2P8STYQC&gcm=n&gs=n&gw=n&eid=Z6BWA51S8BN9TZW4JPW719LNT8",
   "contentProviderCode": "BestBuy_eGift",
   "transactionAmount": 25
}

If we had passed the returnCardNumberAndPin with a value of "true" in the original order request we would have received a response as follows instead:

{
   "transactionId": "435LYTF8GAS6NCB3R9TLCXWY30",
   "isCompleted": true,
   "percentComplete": 100,
   "success": true,
   "orderNumber": "401087978",
   "url":"https://egiftpp.blackhawknetwork.com/egift?tid=657Q0RGVTJTZKC50AW2P8STYQC&gcm=n&gs=n&gw=n&eid=Z6BWA51S8BN9TZW4JPW719LNT8",
   "contentProviderCode": "BestBuy_eGift",
   "transactionAmount": 25,
   "pin":"8125",
   "barCodeValue":"9877880000001851353",
   "cardNumber":"9877880000001851353"
}

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