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Release Notes

As Blackhawk Network continues to develop the current version of our APIs, we will announce changes on this page. Unless stated otherwise, all changes are backwards compatible (e.g. new endpoint, new optional request parameter). We avoid making backwards incompatible changes whenever possible and make every effort to communicate these changes to our customers and partners before they are released.

Recent Releases

01/23/2024

  • Updates to support the use of Virtual Open Loop Gift products in B2B2C use-cases:
    • The recipient/address objects has been added to the order objects for individual Virtual Open Loop and Closed Loop eGift endpoints. When ordering products subject to B2B2C compliance requirements the "region" attribute will be required to place the order.
    • Orders for codes/card numbers/URLs continue to not be supported for gift products for B2B2C.
  • Restricted returning card number and PIN data for closed loop digital gift cards (eGifts). Client programs must now be configured to allow for this data to be returned. Attempting to order card numbers and PINs on client programs that are not configured to return this information will cause the order request to fail. SecureLinks from ActivationSpot will continue to be available for all orders.
  • Added support for the activation account number data point required for some brands closed loop digital gift cards (eGifts). This will allow card number and PIN data to be ordered for brands that require this additional data point for redemption (such as Tim Hortons).

03/22/2023

The following items were added with this deploy:

  • Synchronous-only ordering is now available for Virtual Open Loop products when ordering through the real-time API endpoints.
  • The submitRealTimeEgiftIndividual and submitRealTimeEgiftBulk APIs have been updated to return an "Out of Inventory" error when no inventory is available for a product.
  • CREDIT_CARD has been removed as a payment type for all API orders.

03/08/2023

The following items were added with this deploy:

  • The email template Footer for Hawk Marketplace now includes an updated list of Australian states to allow client flexibility when configuring unsubscribe details.

11/02/2022

The following items were added with this deploy:

09/27/2022

The following items were added with this deploy:

  • The Balance Inquiry API allows users to check physical and eGift product balances, statuses, and more. Contact your onboarding specialist for more information.

06/07/2022

The following items were added with this deploy:

  • The emailMessage attribute has been expanded to accept up to 10,000 characters (from 1,024) for the following APIs: submitEgiftIndividual, submitRealTimeEgiftIndividual, submitVirtualIndividual, submitRealTimeVirtualIndividual
  • Orders placed through the submitClosedLoopIndividual API will now default to multi-affix without sending a groupingId value.

03/24/2021

  • Support for specifying which financial account should be used when placing an order by sending the financialAccountId (FAID).

02/25/2021

The following items were added with the February deploy:

  • Support for Additional Shipping Methods
  • New Closed Loop Activation API

10/20/2020

The eGiftBulkCodeRetrievalInfo/byKeys API now returns the eGift card number when the original order was made with returnCardNumberAndPIN = true.

09/01/2020

Blackhawk Network has removed support for TLS 1.1.
Read the full announcement for more information

05/19/2020

The OrderInfo API will no longer respond with an order.not.found error when the order request is processing but an order has not yet been created in Hawk Marketplace. It will now correctly respond with an "In Process" response.

03/24/2020

Physical Bulk Orders Delivery Address Change

The deliveryAddress object will be modified to add following two mandatory attributes: firstName and lastName.
This will affect calls to the following endpoints:

  • submitClosedLoopAnonymous
  • submitOpenLoopAnonymous
  • submitOpenLoopPersonalizedBulk

Requests made to these endpoints after this date that do not include firstName and lastName will fail.

10/10/2019

Additional Performance Improvements for Real-time Ordering to further reduce the response times when ordering digital content through the real-time API endpoints.

09/24/2019

We will be moving some internal processes to be asynchronous in order to reduce the response times when ordering digital content through the real-time API endpoints.

07/23/2019

We have made some updates to the error messaging returned for real-time orders that fail fraud checks to allow internal resources to more quickly identify the failure reason.

Updated 2 months ago

Developer Agreement

Note: You will not be able to click "I Agree" until you have reached the bottom of this agreement.

This Developer Agreement (“Agreement”) is an agreement between you and Blackhawk Network, Inc. (“Blackhawk”) that applies to your access to and use of Blackhawk Developer Central (“Developer Portal”) located at https://developer.blackhawknetwork.com and related application programming interfaces (API), sandbox environments, digital certificates, tools, materials and documentation made available by Blackhawk (collectively, including all updates and other modifications thereto, the “Blackhawk Developer Tools”). You must read, agree with and accept all of the terms and conditions contained in this Agreement. By registering for or accessing the Developer Portal, and/or using the Blackhawk Developer Tools, you or the entity that you represent acknowledge that you have read, understand and agree to be bound by this Agreement. If you do not agree to these terms and conditions, you may not access the Developer Portal or use the Blackhawk Developer Tools.

This Agreement and the Terms of Use apply to your access to and use of the Blackhawk Developer Tools. For clarity, the Developer Portal and Blackhawk Developer Tools are “Services” provided to you under the Terms of Use, or “Blackhawk Services”. In the event of any inconsistency between this Agreement and the Terms of Use, the terms of this Agreement will control. Blackhawk reserves the right, at our sole discretion, to change or modify portions of this Agreement at any time. If we do this, we will post the changes on this page. Any such changes will become effective once they are posted.

  1. License from Blackhawk. Subject to your full compliance with all of the terms and conditions of this Agreement and the Terms of Use, Blackhawk grants you a non-exclusive, revocable, non-sublicensable, nontransferable license to use and integrate the Blackhawk Developer Tools into your Application solely to test them in Blackhawk’s sandbox environment.
  2. Passwords, Credentials and Access. Blackhawk will provide (or you will be requested to establish) a password or other procedures for verifying that only designated personnel have access to Blackhawk Developer Tools. Blackhawk may provide you with unique confidential identification codes, credentials and certificates that enable you to use the Blackhawk Developer Tools. You may not share any such items with any third party without the prior written consent of Blackhawk, and you agree to notify Blackhawk immediately of any violation of your foregoing obligations. You are responsible for maintaining the security of your account, passwords, credentials, codes, certificates and other files, and for all uses of your account, and you are liable for all activities performed under your account or otherwise with your credentials, codes and certificates.
  3. Restrictions and Obligations. You may not use the Blackhawk Developer Tools for any purpose other than as expressly set forth herein without Blackhawk’s prior written consent, including without limitation to access Blackhawk user data or information without authorization or in any manner or for any purpose that violates any law or regulation or any right of any person (including but not limited to intellectual property rights or rights of privacy). You may not use the Blackhawk Developer Tools to build a product or service that is competitive with the Blackhawk Services, or engage in any practices that discriminate against or discourage the use of Blackhawk Services. In addition, you shall not use the Blackhawk Developer Tools or Blackhawk Services in connection with or to promote any Applications or other products, services, or materials that constitute, promote or are used for the purpose of dealing in: spyware, adware, or other malicious programs or code; counterfeit goods; items subject to U.S. embargo; unsolicited mass distribution of email; multi-level marketing proposals; hate materials; hacking/surveillance/interception/descrambling equipment; libelous, defamatory, obscene, pornographic, abusive or otherwise offensive content; prostitution; gambling; stolen products or items used for theft; fireworks, explosives, or hazardous materials; or weapons. Without limiting the foregoing, you shall not use the Blackhawk Developer Tools or Blackhawk Services for any illegal purpose. Except as expressly and unambiguously authorized under this Agreement, you may not (i) copy, rent, lease, sell, transfer, assign, sublicense, disassemble, reverse engineer or decompile (except to the limited extent such restrictions are expressly prohibited by applicable statutory law), modify or alter any part of the Blackhawk Developer Tools or Blackhawk Services, or (ii) otherwise use the Blackhawk Developer Tools or Blackhawk Services on behalf of any third party.   You may not use any robot, spider, or other automatic device to create accounts for use of the Blackhawk Developer Tools and you will not take any action that imposes an unreasonable or disproportionately large load on Blackhawk’s infrastructure.
  4. Support; Other Conditions of Use. Blackhawk may provide you with support or modifications for the Blackhawk Developer Tools (collectively, “Support”) in its sole discretion. Blackhawk may terminate such Support at any time without notice to you. Blackhawk may change, suspend, or discontinue any aspect of the Blackhawk Developer Tools, at any time, including the availability of any APIs. Blackhawk may release subsequent versions of APIs, and you may be required to use those subsequent versions. Blackhawk may also impose limits on certain features and services or restrict your access to parts of or all of the Blackhawk Developer Tools without notice or liability. Your networks, operating systems, software, web server(s), routers, databases and other computer systems must be properly configured to Internet industry standards, as required to securely operate your Application.
  5. Sandbox Environment; Data. You may use the sandbox environment provided as part of the Blackhawk Developer Tools (“Sandbox”) in order to test the Blackhawk Services. If you access the Sandbox with a digital certificate provided by Blackhawk, your use of the Sandbox and any data or information you input into the Sandbox will be available only to users that access the Developer Portal with your account. Important: If you access the Sandbox without a digital certificate provided by Blackhawk, your use of the Sandbox, and any data or information that you input into the Sandbox, will be available to all users that access the Developer Portal. You may only use anonymous, non-live data and you may not enter any confidential, sensitive or personally identifiable information into the Sandbox. Data and other information provided to or made available in the Sandbox is not encrypted. Blackhawk will have no responsibility or liability for any information you enter into the Sandbox, or otherwise from your use of the Sandbox. You are fully responsible for the security of any data or information you provide in connection with the Developer Portal, and you must comply with all applicable laws and rules in connection with your provision and use of such data and information.
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