Introduction

The queryShippingInfo API facilitates pulling shipping information for an order.

Method	Service	API	Type
GET	rewardsOrderProcessing	queryShippingInfo → Explore	Synchronous

URI: https://apipp.blackhawknetwork.com/rewardsOrderProcessing/v1/queryShippingInfo?orderNumber=<Order Number>

Retrieving Shipping Information

HTTP Header

To send the request for shipping information we need to send the following information in the request header:

Parameter	Description	Type	Required	Default Value
`merchantId`	The Merchant ID (MID) is a string identifier, provided to you by your account manager that varies based on the product type.	String	Yes	None
`requestId`	A unique identifier for each request provided by you (the caller).	String	Yes	None

In our example we will be sending the following values:

Content-Type: application/json
merchantId: 60300003779
requestId: 2019-10-31T15:25:11-0600

Query Parameters

The following query parameters need to be sent:

Parameter	Description	Type	Required
`orderNumber`	The order number for the order to return shipping information for.	String	Yes

Example: https://apipp.blackhawknetwork.com/rewardsOrderProcessing/v1/queryShippingInfo?orderNumber=1234567890

Responses

Assuming the query was successful a JSON object will be returned in the response containing the following information:

Parameter	Description	Type	Required
`current`	An echo of the endpoint for this API. The value is always `https://api.blackhawknetwork.com/rewardsOrderProcessing/v1/queryShippingInfo` for production and `https://apipp.blackhawknetwork.com/rewardsOrderProcessing/v1/queryShippingInfo` for the certification environment.	String	Yes
`totalCount`	The count of records returned.	Integer	Yes
`currentResults`	The returned shipping information.	Object	No

CurrentResults Object

Parameter	Description	Type	Required	Allowed Values
`message`	Result message from the shipper.	String	No
`shipDate`	The shipping date.	String (date-time)	No
`shipMethod`	The shipping method.	String	No
`trackingNumber`	The shipper tracking number.	String	No
`orderStatus`	The current order status.	String	No	See Order Status Reference for possible value returned.

In our example, the currentResults object contains the following values:

{
    "current": "https://api.blackhawknetwork.com/rewardsOrderProcessing/v1/queryShippingInfo",
    "totalCount": 1,
    "currentResults": [{
        "message": "Requested Information.",
        "shipDate": "2019-10-14T04:00:00.000+0000",
        "shipMethod": "UPS_GROUND",
        "trackingNumber":"1Z999AA10123456784",     
        "orderStatus": "COMPLETE"
   }]
}

Order Status Reference

orderStatus Value	Notes
CANCELLED	Order was cancelled before shipping.
COMPLETE	The order completed successfully. This is the final status for a successfully delivered order.
DECLINED	The order was declined before shipping.
ERROR	An error was encountered when placing the order. The order was not shipped.
FUNDING_HOLD	The order is pending funding. It has not shipped yet.
FUNDING_POSTED	The processor has successfully received the order. The order will be shipped soon.
IN_PROCESS	The order is processing and has not yet shipped.
NOT_ALL_RECORDS_FUNDED	Not all the records in the order could be funded. The order has not shipped.
NOT_ALL_RECORDS_REVERSED	Not all records in the order could be reversed.
REAL-TIME_FAILURE	An order using a real time API failed. This is a final status. The order must be resubmitted. Note: Real-time calls can only be made for eGift and Virtual Prepaid Accounts so there will never be a shipment.
SHIPPED	Blackhawk Network has been notified that the order has shipped. Note: Shipped orders are moved to "COMPLETE" status nightly.
SUCCESSFULLY_SENT_TO_PROCESSOR	The order has been sent to the processor. Blackhawk Network is waiting for confirmation of shipment.

Error Code Reference

Listed below are common error codes you may receive when calling this API.

HTTP Status Code	Error Code	Message	Resolution
400	order.number.not.found	Order number not found.	Make sure you passed the correct order number. Ensure the order you are trying to retrieve shipping information for can be accessed by your account.
400	search.criteria.orderNumber.required	Order number is required.	You did not send an order number. Ensure an order number is sent.

Sample Error Response

HTTP/1.1 400 Bad Request
Date: Wed, 30 Oct 2019 21:26:57 GMT
Server: Apache-Coyote/1.1
Content-Type: application/json
X-Frame-Options: SAMEORIGIN
X-Content-Type-Options: nosniff
BHN-TRACE-ID: XboAIQrcuIoAAGiZDy4AAABs
Connection: close
Transfer-Encoding: chunked

{
  "errors" : [ {
    "errorCode" : "order.number.not.found",
    "message" : "Order number not found."
  } ]
}

HTTP/1.1 400 Bad Request
Date: Wed, 30 Oct 2019 21:20:06 GMT
Server: Apache-Coyote/1.1
Content-Type: application/json
X-Frame-Options: SAMEORIGIN
X-Content-Type-Options: nosniff
BHN-TRACE-ID: [email protected]@pF4AAACr
Connection: close
Transfer-Encoding: chunked

{
  "errors" : [ {
    "errorCode" : "search.criteria.orderNumber.required",
    "message" : "Order number is required."
  } ]
}

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