TLS 1.1 Removal - September 1, 2020

REMOVAL OF SUPPORT FOR TLS 1.1 PROTOCOL

Blackhawk Network will be discontinuing support for the TLS 1.1 protocol on the API gateway at api.blackhawknetwork.com on September 1st, 2020.

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To avoid any service disruptions you will need to update all systems/applications making calls to api.blackhawknetwork.com to TLS 1.2 before September 1st, 2020.

FAQ

Why is Blackhawk Network removing support for TLS 1.1?

This change is being made as part of our continual review of supported security and encryption protocols as part of our best practices.

What do I need to do?

You must ensure all systems and applications making calls to the API gateway at api.blackhawknetwork.com are using TLS 1.2 before September 1st, 2020.

How do I know if I am using TLS 1.1?

You will need to review your API client configuration to determine what version of TLS you are currently using. If you are using TLS 1.1 you will need to make the necessary configuration changes and updates to ensure future calls are made using TLS 1.2.

How do I make the change to TLS 1.2?

The exact changes you need to make will depend on your technology stack and how your client application has been built. Included below are some third party links you may find helpful in making the change.

Note: these links are third party content and being provided to you for informational purposes only. Blackhawk Network provides no warranty or guarantee for the content provided in the links below and you are responsible for all changes you make to your systems and applications.

How can I test my changes?

We will be updating our pre-production and post-production environments to remove support for TLS 1.1 on July 15th, 2020. You can use these environments to test your connection after that date.

What will happen if I continue to use TLS 1.1?

You will be unable to make any calls to the API gateway at api.blackhawknetwork.com.

How can I get help?

If you have any questions or need assistance in moving to TLS 1.2 please reach out to your Account Manager who will be able to connect you with one of our technical resources.

Developer Agreement

Note: You will not be able to click "I Agree" until you have reached the bottom of this agreement.

This Developer Agreement (“Agreement”) is an agreement between you and Blackhawk Network, Inc. (“Blackhawk”) that applies to your access to and use of Blackhawk Developer Central (“Developer Portal”) located at https://developer.blackhawknetwork.com and related application programming interfaces (API), sandbox environments, digital certificates, tools, materials and documentation made available by Blackhawk (collectively, including all updates and other modifications thereto, the “Blackhawk Developer Tools”). You must read, agree with and accept all of the terms and conditions contained in this Agreement. By registering for or accessing the Developer Portal, and/or using the Blackhawk Developer Tools, you or the entity that you represent acknowledge that you have read, understand and agree to be bound by this Agreement. If you do not agree to these terms and conditions, you may not access the Developer Portal or use the Blackhawk Developer Tools.

This Agreement and the Terms of Use apply to your access to and use of the Blackhawk Developer Tools. For clarity, the Developer Portal and Blackhawk Developer Tools are “Services” provided to you under the Terms of Use, or “Blackhawk Services”. In the event of any inconsistency between this Agreement and the Terms of Use, the terms of this Agreement will control. Blackhawk reserves the right, at our sole discretion, to change or modify portions of this Agreement at any time. If we do this, we will post the changes on this page. Any such changes will become effective once they are posted.

License from Blackhawk. Subject to your full compliance with all of the terms and conditions of this Agreement and the Terms of Use, Blackhawk grants you a non-exclusive, revocable, non-sublicensable, nontransferable license to use and integrate the Blackhawk Developer Tools into your Application solely to test them in Blackhawk’s sandbox environment.
Passwords, Credentials and Access. Blackhawk will provide (or you will be requested to establish) a password or other procedures for verifying that only designated personnel have access to Blackhawk Developer Tools. Blackhawk may provide you with unique confidential identification codes, credentials and certificates that enable you to use the Blackhawk Developer Tools. You may not share any such items with any third party without the prior written consent of Blackhawk, and you agree to notify Blackhawk immediately of any violation of your foregoing obligations. You are responsible for maintaining the security of your account, passwords, credentials, codes, certificates and other files, and for all uses of your account, and you are liable for all activities performed under your account or otherwise with your credentials, codes and certificates.
Restrictions and Obligations. You may not use the Blackhawk Developer Tools for any purpose other than as expressly set forth herein without Blackhawk’s prior written consent, including without limitation to access Blackhawk user data or information without authorization or in any manner or for any purpose that violates any law or regulation or any right of any person (including but not limited to intellectual property rights or rights of privacy). You may not use the Blackhawk Developer Tools to build a product or service that is competitive with the Blackhawk Services, or engage in any practices that discriminate against or discourage the use of Blackhawk Services. In addition, you shall not use the Blackhawk Developer Tools or Blackhawk Services in connection with or to promote any Applications or other products, services, or materials that constitute, promote or are used for the purpose of dealing in: spyware, adware, or other malicious programs or code; counterfeit goods; items subject to U.S. embargo; unsolicited mass distribution of email; multi-level marketing proposals; hate materials; hacking/surveillance/interception/descrambling equipment; libelous, defamatory, obscene, pornographic, abusive or otherwise offensive content; prostitution; gambling; stolen products or items used for theft; fireworks, explosives, or hazardous materials; or weapons. Without limiting the foregoing, you shall not use the Blackhawk Developer Tools or Blackhawk Services for any illegal purpose. Except as expressly and unambiguously authorized under this Agreement, you may not (i) copy, rent, lease, sell, transfer, assign, sublicense, disassemble, reverse engineer or decompile (except to the limited extent such restrictions are expressly prohibited by applicable statutory law), modify or alter any part of the Blackhawk Developer Tools or Blackhawk Services, or (ii) otherwise use the Blackhawk Developer Tools or Blackhawk Services on behalf of any third party. You may not use any robot, spider, or other automatic device to create accounts for use of the Blackhawk Developer Tools and you will not take any action that imposes an unreasonable or disproportionately large load on Blackhawk’s infrastructure.
Support; Other Conditions of Use. Blackhawk may provide you with support or modifications for the Blackhawk Developer Tools (collectively, “Support”) in its sole discretion. Blackhawk may terminate such Support at any time without notice to you. Blackhawk may change, suspend, or discontinue any aspect of the Blackhawk Developer Tools, at any time, including the availability of any APIs. Blackhawk may release subsequent versions of APIs, and you may be required to use those subsequent versions. Blackhawk may also impose limits on certain features and services or restrict your access to parts of or all of the Blackhawk Developer Tools without notice or liability. Your networks, operating systems, software, web server(s), routers, databases and other computer systems must be properly configured to Internet industry standards, as required to securely operate your Application.
Sandbox Environment; Data. You may use the sandbox environment provided as part of the Blackhawk Developer Tools (“Sandbox”) in order to test the Blackhawk Services. If you access the Sandbox with a digital certificate provided by Blackhawk, your use of the Sandbox and any data or information you input into the Sandbox will be available only to users that access the Developer Portal with your account. Important: If you access the Sandbox without a digital certificate provided by Blackhawk, your use of the Sandbox, and any data or information that you input into the Sandbox, will be available to all users that access the Developer Portal. You may only use anonymous, non-live data and you may not enter any confidential, sensitive or personally identifiable information into the Sandbox. Data and other information provided to or made available in the Sandbox is not encrypted. Blackhawk will have no responsibility or liability for any information you enter into the Sandbox, or otherwise from your use of the Sandbox. You are fully responsible for the security of any data or information you provide in connection with the Developer Portal, and you must comply with all applicable laws and rules in connection with your provision and use of such data and information.
Proprietary Rights. As between you and Blackhawk, the Blackhawk Developer Tools, Blackhawk Services and all intellectual property rights therein are and shall at all times remain the sole and exclusive property of Blackhawk and are protected by applicable intellectual property laws and treaties. As between you and Blackhawk, your Application and all intellectual property rights therein (but excluding any Blackhawk intellectual property therein) are and shall at all times remain your sole and exclusive property. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Blackhawk Developer Tools or Blackhawk Services (“Submissions”), provided by you to Blackhawk are voluntary, non-confidential and Blackhawk will be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
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Confidentiality. “Confidential Information” means all information related to the Developer Portal, including but not limited to the following: (i) any information you receive or enter via the Blackhawk Developer Tools (including the sandbox environment), (ii) the Blackhawk Developer Tools and all related information and materials, including without limitation API credentials and all access IDs and passwords, (iii) all information disclosed in writing and marked “confidential”, proprietary,” or with a substantially similar marking, (iv) all information disclosed orally and identified as confidential at the time of the disclosure, and (v) any other information that by its nature you understand or would reasonably be expected to understand to be Blackhawk’s confidential information. You must maintain Blackhawk’s Confidential Information in confidence and must not disclose it to third parties or use it for any purpose other than as necessary and required to develop your Application as permitted herein. In the event that Confidential Information is required to be disclosed by a court, government agency, regulatory requirement, or similar disclosure requirement, you shall immediately notify Blackhawk and use reasonable efforts to obtain confidential treatment or a protection order of any disclosed Confidential Information. Your obligations hereunder shall survive the termination of this Agreement. You acknowledge that monetary damages may not be a sufficient remedy for unauthorized use or disclosure of Confidential Information and that Blackhawk will be entitled (without waiving any other rights or remedies) to injunctive or equitable relief as may be deemed proper by a court of competent jurisdiction, without obligation to post any bond.
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Miscellaneous. Unless the parties have entered into a written amendment to this agreement that is signed by both parties regarding the Blackhawk Developer Tools or the Blackhawk Services, this Agreement constitutes the entire agreement between you and Blackhawk pertaining to the subject matter hereof, and supersedes any and all written or oral agreements with respect to such subject matter. This Agreement, and any disputes arising from or relating to the interpretation thereof, shall be governed by and construed under California law without reference to its conflict of laws principles or the United Nations Conventions on Contracts for the International Sale of Goods. Except to the extent otherwise elected by Blackhawk, any action or proceeding arising from or relating to this Agreement must be brought in a federal court in the Northern District of California or in state court in San Francisco County, California, and each party irrevocably submits to the jurisdiction and venue of any such court in any such action or proceeding. The prevailing party in any action arising out of this Agreement shall be entitled to an award of its costs and attorneys’ fees. If any provision of this Agreement is held to be unenforceable for any reason, such provision shall be reformed only to the extent necessary to make it enforceable. The failure of Blackhawk to act with respect to a breach of this Agreement by you or others does not constitute a waiver and shall not limit Blackhawk’s rights with respect to such breach or any subsequent breaches. This Agreement is personal to you and may not be assigned or transferred for any reason whatsoever without Blackhawk’s prior written consent and any action or conduct in violation of the foregoing shall be void and without effect. Blackhawk may freely transfer or assign this Agreement and delegate any of its obligations hereunder.